Properly documenting absences to support disciplinary actions helps to protect a retail store from legal problems and reduce unemployment compensation expense. How to Market your E-commerce Brand in a Post-Pandemic World? Additionally, the gradual, yet steady transformation of a major part of this sector into an organised setup has revamped the industrial outlook for retail in entirety. Some businesses also have drug testing policies. Bad loans. Is There Job Satisfaction or Gender Diversity in Southeast Asia's E-commerce Industry? Workplace injuries can affect your business in a number of ways including decreased productivity, sick pay obligations and the cost of finding a replacement. Payroll attention to detail includes keeping records for three years and having each employee complete a W-4 withholding authorization form. The administrative aspects of employing staff pose legal risks when not handled correctly, giving the HR function an important role in any store's financial success. Which is the most preferred channel of shopping these days? Attendance and Punctuality Attendance and punctuality are essential. Owing to the competitive industry scenario, talent acquisition has not remained any much less than a war for talent. Not all need to accept others view. Those schedules must include adequate breaks and meal times, provide the guaranteed weekly hour minimum for full- and part-time employees and respect restrictions related to minors. Her domestic and international experience includes human resources, advertising, marketing, product and retail management positions. Even in the current scenario, the local organised retail sector is enticing a large number of giant players in anticipation of explosive growth. Staff training is already a complex undertaking when you consider … How Does Downsizing Impact the Role of Human Resource ... How Does Downsizing Impact the Role of Human Resource Management? Retail is characterised by enormous flux in terms of workforce, especially at the ground-level. To decrease … Objectives of the study To study the current status of Indian retail … Human Resources Policy OF PANTALOONS DONE BY K.CHITRA 11TM03 Page 1 2. The site is read by a world-wide audience and employment laws and regulations … HR policies are not only for effectively drawing rules for employees but also to recognize their needs, respect their thoughts. High attrition rate in retail is accredited as a recognized, but inept practice. Creating an Employee Handbook: What HR Policies to Include. Payroll represents a sizable portion of any retailer's operating budget and demands attention to detail. To work as an HR professional in retail you have to love retail itself. This could mean anything from taking local customs and religions into account, to training methods. Hence, HR policies … The best time to establish policies and procedures for your retail store is during the planning stages. Therefore HRs have to take a risk and hire a percentage of workforce from outside the inner sanctum, in order to have the chance to gain insights and knowledge from someone with a different perspective and thought process. Several HR programs and policies are developed to ensure a constant identification and nurturing of a diverse workforce. This article has been authored by Sunil Munshi, CEO – India, Denave, Copyright © 2009 - 2020 Franchise India Holdings Ltd. HR Practices have moved on from their previous identity of just being an operational and support function, to becoming a strategic partner for the organisations. The need for workers creates a need for human resources to recruit, hire, train, schedule and pay them. A List of Ethical Issues for Human Resource Management. This revamp has resulted in the emergence of many best practices, which runs through the very foundation of organised retail framework. Bad loans are the big problem in the retail sector as workers in this industry take a lot of … Basic Retail Store Policies Examples The basic rules of store operation should be simple to spell out, but it's still worthwhile getting them down on paper. Moving beyond the regular tasks of managing only the hiring and exit policies, they are now more about innovative prospect profiling, competency mapping, targeted hiring, ingenious methodologies for employee retention, productivity enhancing mechanisms, attrition reduction, industry trend analysis etc. Hours of operation: Employees need to know not only when the store … H. H. Gregg, Inc. (stylized as hhgregg, inc.) is an American online retailer and former retail chain of consumer electronics and home appliances in the Midwest, Northeast, and Southeast United States, that operated stores … In pics: Jim Beam's stylish store at Delhi's IGI Airport during Bachelor Pad promotion, Top Trends in Retail Sector to Lookout for in 2021, Best marketing strategies for FMCG products in India from the leading brands, The Future of Omnichannel Retailing in India, Indian Businesses Aim to Tap Consumers Directly in 2021, Beauty Redefined: The Keys to Post-COVID Growth, Up your Comfy Tracksuit Style Statement in 2021. HR policies are needed because every individual has a different opinion on all things. Customised and well-researched learning and development plans are created for making the workforce suited for the specific profile. All rights reserved. The Human Resource Management in the organized retail has shown in part II. And detailed information about these Human resource policies … Its contribution in augmenting the economic growth can certainly not be ignored. Apart from these, there are several more HR functions which play an extremely crucial role in defining the present-day organised retail sector. Diversity and Innovation While there is no denial that organised retail sector is one of the front runners in shaping the economy of any demography, it is crucial to realise the importance of the building blocks which have gone into shaping the present-day organised retail sector. There are two different parts of human resource (hr) policies, first half of the human resource policies and procedures are formulated on the basis of their source and second half of the human resource policies are provided on the basis of their description. This means, while most HR planning is carried out at the executive level, each store around the world has its own dedicated HR managers. Equal Employment Opportunity Commission: Recordkeeping Requirements, Society for Human Resource Management: Audit: Personnel Files: Employment (Personnel) Records Audit Checklist, Internal Revenue Service: Frequently-Asked-Questions From Employers Regarding Automatic Enrollment…, Society for Human Resource Management: Documentation Training for Supervisors, State of Arizona: Department of Economic Security; Work Opportunity Tax Credit. However, the company is a large organization. Store that offer employee discounts have an added administrative responsibility. Company shirts are to be laundered by employee and kept neat in appearance. Best performance work practices are developed to make people plan their future with the organisation and thus avoid their outward movement. Part I gives an overview of the India retail industry. Indian Retailer is India's largest news, information and market intelligence provider in the retail sector. Employees of both stores should wear closed-toed shoes. Career progression discussions, mentor allocation, internal movement provision etc. Finding reliable, customer-oriented people who accept flexible working hours tests HR tenacity; training and mentoring them consumes time. Kindly help me with some HR policies and employee engagment requirements for the employee in the Retail industry. Please note that the information provided, while authoritative, is not guaranteed for accuracy and legality. Or whether your physical store asks shoppers for an email address in person when they’re completing their transaction at the registers 3. Though it is challenging enough to find the right people with the desired skill set, however, more challenge lies in retaining a competent workforce. Because many retail stores are open on holidays, HR deals with premium pay policies and must budget accordingly. / 8 min read. Other challenges such as high attrition rate, maintenance of compensation equilibrium etc. Sales associates who punch in a few minutes early for meal breaks could bloat payroll cost over time, while not tracking vacation and personal days taken could lead to overpayment. WHS policies highlight safety procedures and the responsibilities of all employees to keep the workplace safe. The high turnover commonly experienced in retail creates a mountain of paperwork for its HR professionals; however, familiarity with programs such as the Work Opportunity Tax Credit, or WOTC, can bring welcome tax credits. Submit your email address to recieve the latest updates on news & host of opportunities. Apart from these, there are several more HR functions which play an extremely crucial role in defining the present-day organised retail … Diversity reflects innovation, especially in the retail employee base. Employees lie at the heart of retail: a great location, enticing merchandise and attractive prices mean little without employees to serve customers. HR Practices have moved on from their previous identity of just being an operational and support function, to becoming a strategic partner for the organisations. HR leaders in the sector say this gives you the necessary focus and commercial outlook to thrive in an industry that is … While organised retail setup is steadily expanding its reach, the corresponding surge in the demand for talent has underscored the need for effective HR practices. Store-level managers can, therefore, take the company-wide policy and interpret it according to the specific needs of their location. Five Benefits of Converging to a Web-Based HR, National Retail Federation: Stores; Talking Turnover, National Retail Federation: Retailers Focusing on Leadership Development and Diversity to Nurture Talent…, National Retail Federation: 8th Annual POS Benchmarking Survey; Executive Summary, Epicor Software: LakeWest Group; 10th Annual POS Benchmark Survey, Entrepreneur: 5 Cutting Edge Ways to Combat Employee Theft, U.S. Aanchal, if company have corporate structure, then policies will be decided by them.... but on store level u can do some program for emp. It is also a best practice to have policies on standards of conduct, drug and alcohol abuse, disciplinary action, confidentiality, conflicts of interest, and workplace violence. Safety & Security Policies – “Each year, American retailers suffer billions of dollars in crime losses,” … Drug Testing Policy. Appreciate all the help. At times, this capacity building also helps in locating/developing in-house talent, which in turn saves them the time and investment which would have otherwise been incurred for a new hire. Part III shows the HR challenges faced by the Indian organized retail industry. Small stores compete with larger retailers for help during the peak fall and summer hiring … An effective and scientific talent assessing practice wherein a person’s skills, aptitude, strengths and weaknesses etc. This practice is intended for increasing the talent hire hit rate. Indian Retailer exclusively covers retail business news...Read More. Call-offs and no-shows also affect the staffing schedule and customer service. HR policies comprise a set of rules and regulations regarding how a company’s employee or a team are to be treated by the firm, the benefits that they will receive, the hiring and termination processes, and … In response to updated regulations, laws, personnel, payroll and human resources best practices, the Manual is subject to change at any time with Board of Director s and Policy Council … This risk and aberration in the regular process is something which brings variation and newness into the system. A retail store, like any employer, has an obligation to maintain a separate I-9 file as proof that those hired are eligible to work in the U.S., and to observe confidentiality of employee files and medical information. Celebration of b'day (with cake) u can do it at last day of … HR Policies of PANTALOONS 1. Retail is no-doubt a sunrise industry and is presumed to have immense growth potential, not only for employees, but for employers as well. 2. INTRODUCTION • Pantaloon Retail (India) Limited, is a large Indian retailer, part of the Future Group, and operates in multiple retail … What to Know About HR in a Retail Store. Failure to monitor the number of hours an on-call or floater employee works in a year could trigger the need to change his status to part time and incur related benefit costs. Human resources and its various allied functions have always been a significant contributor in bringing about any such transformation. Insist on cross-training all employees. Let’s take a look at couple of best practices which have had a significant impact on the retail sector and have shaped the present industry outlook as well as defined the growth projections for the sector: Competency Mapping Privacy Notice/Your California Privacy Rights. Some retailers have the luxury of a loss-prevention department to assist HR; in stores without such a department, HR must have a protocol in place for legal considerations. As a result, each store … In Human Resources — by Dave Anderson. 2. Such focused practices also help in aligning the employees with the mission and vision of the organization. Retail stores need employees on the floor from open to close. Outlining every organizational policy … Internal theft haunts many retail establishments: industry employees stole $34.5 billion in 2011, according to the National Retail Federation. You’ll most likely need to have a Privacy Policy agreement if your business collects any personal information from shoppers: 1. delight...like 1. Handling related terminations falls on HR's shoulders. Talent Retention HR in the U.S. retail industry is facing big challenges, with stores closing and retailers shifting to e-commerce to meet the changing demands of customers. Building Capability Cross-train to expand individual capabilities, explore personal … A store's workforce demographics create a diversified group that HR must mold into a cohesive team to ensure rewarding shopping experiences for customers. Regards Koshy 25th … Trudy Brunot began writing in 1992. Request you to give positive feedback. Rising consumerism, expanding customer base and an unceasing yearning for further growth, retail is often even termed as one of the ‘most promising' industry sectors. employees must wear Hansen’s Farm Fresh Dairy shirts and nametags. If you’re going to drug test employees randomly or at various points through their employment, then you should have a policy … Well as for the entire workforce anticipation of explosive growth personal information from shoppers: 1 as. The organisation and thus avoid their outward movement employee and kept neat appearance... 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